# Contact Us | Roots

> Need help      ONLINE PURCHASES ROOTSCOM     There are many convenient ways to contact us Monday ndash Friday 9 am to 9 pm EST         Phone

Source: https://help.roots.com/en_us/contact-us-rJb8ZFybi

Last updated: 2025-05-06T14:21:26.180Z

  

**Need help?**

**ONLINE PURCHASES (ROOTS.COM)**

There are many convenient ways to contact us,   
  

**Monday – Friday, 9am to 9pm EST**  
  

**Chat** 

**Monday - Friday,  8am to 9pm** 

**Phone**: [647-799-2694](tel:16477992694) or [1-800-208-0521](tel:18002080521) 

**SMS** (no voice, text only): [1-888-994-1973](sms:18889941973)

 

**Live Chat** – click on the chat button located throughout our site

 

**Chatbot** – engage with Buddy our Bot through the chat button 24/7

**ROOTS STORE PURCHASES**

Please contact us through LiveChat

**FOR INVESTOR RELATIONS**

[investors@roots.com](mailto:investors@roots.com)  
[416-781-3574](tel:2034283216)

**CORPORATE B2B SALES**

[1-866-297-6687 ext. 4327](tel:18662976687)

[B2Bsales@roots.com](mailto:B2Bsales@roots.com)

[**SHIPPING & HANDLING**](https://www.roots.com/ca/en/help/HELP_ShippingHandling.html)

[**RETURNS & EXCHANGES**](https://www.roots.com/ca/en/site-map/payment-options/HELP_ExchangePolicy.html)

[**STORE LOCATOR**](https://www.roots.com/ca/en/store-locator)

[**PLANNING TO VISIT A STORE?**](https://www.roots.com/ca/en/HELP_Covid19FAQ.html)